QSR Media Sandhurst Conference & Awards 2021
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QSR Media Sandhurst Conference & Awards
OVERVIEW QSR MEDIA SANDHURST CONFERENCE & AWARDS
The coronavirus pandemic flipped the QSR and fast casual restaurant industry on its head, permanently transforming how business is being done and how people are eating.
As we continue to navigate the challenges presented by this, what has the industry learned and where do we go from here?
This year, QSR Media Conference & Awards is bringing together the industry’s top decision makers for a day filled with insights to inform, inspire and empower multi-site restaurant brands to successfully thrive in the new normal.
Why you must participate:
THRIVE
- Discover first-hand insights from c-level executives on how the industry is approaching a post-pandemic future
- The latest thoughts on safety, innovation and speed of service in drive-thru
![](https://qsrmedia.com.au/sites/default/files/styles/colored_large_image/public/2022-09/qsr-media-au_2.jpg?itok=qPpLuQS7 1920w)
![](jpg/qsr-media-au_2dfbe.jpg)
ACCELERATE
- Discover new ideas, emerging trends, unique innovations
- Opportunity to get your questions answered live
OUR SPEAKERS
![Richard Wallis](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/richard-wallis_kfc-copy.jpeg?itok=Y999Khkq 1920w)
![](jpg/richard-wallis_kfc-copye30e.jpg)
Richard Wallis
Managing Director, SOPAC
KFC
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/richard-wallis_kfc-copy.jpeg?itok=Y999Khkq 1920w)
Managing Director, SOPAC
KFC
Richard has been working within YUM! Brands for over 25 years, starting his career as a delivery driver in Pizza Hut way back in 1995. While this was initially a job to make ends meet while at university, he knew he was onto something special. Drawn to the fast pace and the culture, it wasn’t too long before his Area Manager encouraged him to train as a Restaurant Manager. He fell in love with the people and the business, and after a broad career across Australia, moved to Canada as the GM for Pizza Hut. With a talented team and the right strategy, the Canadian business returned to consecutive years of sales and unit growth. From here, Richard moved closer to home, where he assumed the role of Managing Director of KFC Greater Asia based in Singapore, working with our incredible franchise partners in countries across the region. Then in April 2020, Richard returned back down under and has been Managing Director of KFC South Pacific ever since. Since returning, Richard has partnered with our Leadership team and Franchisees to navigate the business through the pandemic and develop KFC’s future strategy to revolutionize our customer experience underpinned by our distinctive people-led culture.
![Cameron Newlands](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/anon_7.jpg?itok=AID5RJUR 1920w)
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Cameron Newlands
Senior Director
McDonald's Australia
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/anon_7.jpg?itok=AID5RJUR 1920w)
Senior Director
McDonald's Australia
![Amanda Banfield](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/amanda-banfield-ceo_0.jpg?itok=LAhnpyaY 1920w)
![](jpg/amanda-banfield-ceo_0d033.jpg)
Amanda Banfield
Chief Executive Officer
Nando's Australia & New Zealand
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/amanda-banfield-ceo_0.jpg?itok=LAhnpyaY 1920w)
Chief Executive Officer
Nando's Australia & New Zealand
![Sanjev Kangatharan](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/sanjev-kangatharan_1.png?itok=ZLKyw7qr 1920w)
![](png/sanjev-kangatharan_193e8.png)
Sanjev Kangatharan
Chief Executive Officer
Nando's Australia & New Zealand
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/sanjev-kangatharan_1.png?itok=ZLKyw7qr 1920w)
Chief Executive Officer
Nando's Australia & New Zealand
![Joshua Bannister](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/joshua-bannister_0.jpg?itok=RPdpZQj3 1920w)
![](jpg/joshua-bannister_0c537.jpg)
Joshua Bannister
Senior Director, Growth Platforms
McDonald's Australia
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/joshua-bannister_0.jpg?itok=RPdpZQj3 1920w)
Senior Director, Growth Platforms
McDonald's Australia
![Matthew Kenny](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/matthew-kenny_zambrero_ceo-copy.jpeg?itok=eLBELMwu 1920w)
![](jpg/matthew-kenny_zambrero_ceo-copy5ba6.jpg)
Matthew Kenny
CEO
Zambrero
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/matthew-kenny_zambrero_ceo-copy.jpeg?itok=eLBELMwu 1920w)
CEO
Zambrero
![Jarrod Appleby](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/jarrod-appleby_0.jpg?itok=jZG3MpI3 1920w)
![](jpg/jarrod-appleby_05029.jpg)
Jarrod Appleby
Chief Growth Officer
Minor DKL Food Group
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/jarrod-appleby_0.jpg?itok=jZG3MpI3 1920w)
Chief Growth Officer
Minor DKL Food Group
![Phil Reed](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/phil-reed_pizza-hut.jpg?itok=9pLJZKo6 1920w)
![](jpg/phil-reed_pizza-hut730f.jpg)
Phil Reed
Chief Growth Officer
Minor DKL Food Group
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/phil-reed_pizza-hut.jpg?itok=9pLJZKo6 1920w)
Chief Growth Officer
Minor DKL Food Group
![Dennis Koorey](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/dennis.jpg?itok=CKyvV0oC 1920w)
![](jpg/dennis2f75.jpg)
Dennis Koorey
Chief Operating Officer
Roll'd
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/dennis.jpg?itok=CKyvV0oC 1920w)
Chief Operating Officer
Roll'd
Possessing profound expertise in developing teams, Dennis Koorey is a passionate leader that delivers sophisticated systems that empower retail and hospitality organisations to grow.
Bringing over 25 years of professional experience in retail and the hospitality management and brand development space, including a decade as a Country Manager for the world’s leading nutrition, health and wellness company, Nestle, Dennis’ understanding of navigating sustainable platforms for both nation and international expansion is unparalleled.
Since 2018 Dennis has been Chief Operating Office of leading QSR fast-casual dining franchise, Roll’d Vietnamese, assisting with internal growth and leading significant projects including new products and recently launched pantry items and condiments found nationwide in Roll’d Vietnamese stores and Coles Supermarkets.
![Kylie Freeland](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/kylie-freeland_0.jpg?itok=QHr0wtjw 1920w)
![](jpg/kylie-freeland_07b56.jpg)
Kylie Freeland
Director of Supply Chain & Sustainability
McDonald's Australia
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/kylie-freeland_0.jpg?itok=QHr0wtjw 1920w)
Director of Supply Chain & Sustainability
McDonald's Australia
![Grant Lee](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/grant-photo.jpeg?itok=3GNh57xD 1920w)
![](jpg/grant-photo3b96.jpg)
Grant Lee
CEO
Concept Eight
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/grant-photo.jpeg?itok=3GNh57xD 1920w)
CEO
Concept Eight
Grant is the CEO of Concept Eight, a national QSR franchisor established in 1996 with 150 franchisees. Concept Eight brands include; Noodle Box, Wok in a Box, Pattysmiths Burgers, Supreme Leader Chicken, Alabama Chicken & Wings as well as Double Dragon Dumplings.
Prior to joining Concept Eight, Grant held GM positions in several ASX Listed Companies. He also understands the challenges of owing a small business having owned an advertising agency and online shopping site for 14 years.
He has extensive franchising experience having worked with; Bob Jane T-Marts, Hungry Jacks, Amcal and Guardian Chemists, Commander Dealers, Holden Dealers, Hocking Stuart real estate and Tabcorp (Tabaret and TAB).
![Charlie Hachem](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/charlie-hachem_piccolo-me.jpg?itok=q_3ShUZu 1920w)
![](jpg/charlie-hachem_piccolo-me5b6c.jpg)
Charlie Hachem
Group CEO
Craveable Brands
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/charlie-hachem_piccolo-me.jpg?itok=q_3ShUZu 1920w)
Group CEO
Craveable Brands
![Karen Bozic](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/karen-1.jpg?itok=DW-n9ULe 1920w)
![](jpg/karen-1b23e.jpg)
Karen Bozic
Group CEO
Craveable Brands
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/karen-1.jpg?itok=DW-n9ULe 1920w)
Group CEO
Craveable Brands
![Ankur Sehgal](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/ankur-sehgal-1.jpg?itok=R2ajHvvJ 1920w)
![](jpg/ankur-sehgal-1baa0.jpg)
Ankur Sehgal
CEO and Co-Founder
P'Nut Street Noodles
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/ankur-sehgal-1.jpg?itok=R2ajHvvJ 1920w)
CEO and Co-Founder
P'Nut Street Noodles
Bringing over 20 years of professional experience as a leader and founder within the hospitality space Ankur is successfully continuing to innovate to ensure an agile business that stands financially strong despite market change and unforeseen challenges.
A key challenge is to set up a system to ensure consistency across all current 11 and future PNut outlets, with everything from sauces made from scratch by our recipes in collaboration with a Michelin star chef and produced in Thailand, to processes and kitchen set up to ensure that every Pad Thai served from P’Nut funky street venues is not just Tasty, Fast, Fresh but also taste and look the same whatever PNut venue you order from.
Ankur is initiating and leading new future projects within P’Nut such as introducing new cloud brands, optimization and effectiveness of operational set up within our kitchens to overcome industry staff shortage and finding ways to digitise as many aspects of the business as possible.
Ankur has a diverse multicultural background, growing up in India by parents running a popular Inn Hotel, studied at University at America Cornell University School of Hotel administration had a successful career in private equity and investment banking in the US before moving to Australia becoming a multi-unit franchise with Subway before buying WOI and creating P’Nut with its 11 corporate-owned stores.
In the next few years, P’Nut aims to expand to 20 stores, launch a third cloud kitchen concept across two states, and accelerate revenue growth across the whole operation.
When Ankur is not working with P’Nut you can find him teaching ethics at his daughter's school or biking around Thailand to raise money for charity since giving back has always been a big ethos.
![Carlos Cacho](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/carlos-nnnnnn.jpg?itok=ZO19q6zp 1920w)
![](jpg/carlos-nnnnnn4f3a.jpg)
Carlos Cacho
Chief Economist - Australia
Jarden
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/carlos-nnnnnn.jpg?itok=ZO19q6zp 1920w)
Chief Economist - Australia
Jarden
Carlos Cacho is Chief Economist for Jarden in Australia. Prior to joining Jarden, Carlos spent three years as Australian Economist at UBS Australia, and previously five years at Colonial First State Global Asset Management.
Carlos holds a Bachelor of Economics, as well as a First Class Honours in Economics from the University of New South Wales.
![Duane Barber](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/20210322_ipca_lt_duanebarber_4.jpg?itok=POmYVfaN 1920w)
![](jpg/20210322_ipca_lt_duanebarber_43430.jpg)
Duane Barber
President & CEO
IPC Asia Pacific
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/20210322_ipca_lt_duanebarber_4.jpg?itok=POmYVfaN 1920w)
President & CEO
IPC Asia Pacific
Duane Barber is President and Chief Executive Officer at IPC Asia Pacific and a member of the board of directors. He joined the business in October 2000, bringing more than 20 years of food industry leadership, marketing expertise, and retail management experience with him. His vision and capacity to lead transformational change, has helped the business extract value and maximise its potential through sharp strategic vision, a focus on market opportunity, and building a high-performance culture.
Duane is a motivational leader with a clear vision. Together with the board of directors and leadership team, Duane has shaped the strategic direction of IPC Asia Pacific, finding increasingly innovative ways to reduce costs and drive revenue for Subway® franchisees.
Duane has taken IPC Asia Pacific on a journey of exciting growth, building a profitable, fully diversified centralised service offering spanning procurement, distribution, finance, HR, and technology. IPC Asia Pacific today supports over 3,000 restaurants across APAC.
![Paul Zahra](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/paul-zahra.jpg?itok=sesJ2T7a 1920w)
![](jpg/paul-zahrab69b.jpg)
Paul Zahra
Chief Executive Officer
Australian Retailers Association
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/paul-zahra.jpg?itok=sesJ2T7a 1920w)
Chief Executive Officer
Australian Retailers Association
Paul Zahra is a leading figure of Australian retail having worked in the industry for more than 35 years in senior executive and non-executive roles, including as former CEO and Managing Director of David Jones. Paul has also advised companies and boards on a range of areas including leadership, disruptive change, digital transformation, and diversity and inclusion.
![Jessica Saxby](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/hero_businessfranchisemagazine-1_0.jpg?itok=Fi5grZkW 1920w)
![](jpg/hero_businessfranchisemagazine-1_00275.jpg)
Jessica Saxby
CEO and Managing Director
Banjo's Bakery
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/hero_businessfranchisemagazine-1_0.jpg?itok=Fi5grZkW 1920w)
CEO and Managing Director
Banjo's Bakery
Jessica Saxby is a young business professional with a proven track record in startups, business strategy and guiding people to be their best. Majoring in International Business, Marketing and HR, Jess was co-creator of the successful Liveat Franchise whilst still at university. CEO and Managing Director of Banjo’s Bakery Café’s for the past 10 years, Jess has consolidated the business and prepared it for substantial growth with plans for the Franchise to expand to 80 stores. Jess brings energy, vision and inspiration to Banjo’s and has created a strong team who are definitely on the rise!
![Andrew McGuigan](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/image-1.png?itok=5MLXCKDy 1920w)
![](png/image-16afd.png)
Andrew McGuigan
CEO
Krispy Kreme Australia & New Zealand
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/image-1.png?itok=5MLXCKDy 1920w)
CEO
Krispy Kreme Australia & New Zealand
Andrew’s career commenced in professional services working in a variety of corporate roles as a commercial lawyer, strategy consultant and a business advisor across a broad spectrum of industries including retail, media, logistics and mining and energy.
In 2012 Andrew was engaged as a consultant at Krispy Kreme to reset their omni-channel strategy in lieu of the partnership with 7-Eleven and work with the Board to reset the trajectory of the business. In 2013 he was subsequently appointed CEO whereby he set about re-energizing the brand and culture and implementing a highly successful growth strategy which has seen the Company grow in size, scale and performance.
In 2018 Andrew worked with the founding shareholders to achieve a successful exit via the sale of the Australia and New Zealand market back to the US parent company, Krispy Kreme Doughnut Corporation. Post 2018, Andrew has continued in his role as CEO for the ANZ business building out the omni-channel strategy well as assuming broader leadership responsibility within the global Krispy Kreme organization.
![Mimmo Lubrano](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/mimmo-lubrano.jpg?itok=oMkTP20D 1920w)
![](jpg/mimmo-lubranoa672.jpg)
Mimmo Lubrano
CEO
Sandhurst Fine Foods
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/mimmo-lubrano.jpg?itok=oMkTP20D 1920w)
CEO
Sandhurst Fine Foods
![Orlando Rodriguez](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/orlando-rodriguez_headshot-1.jpg?itok=AX4ppLBp 1920w)
![](jpg/orlando-rodriguez_headshot-1361d.jpg)
Orlando Rodriguez
Supply Chain Director
Coca-Cola Europacific Partners
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/orlando-rodriguez_headshot-1.jpg?itok=AX4ppLBp 1920w)
Supply Chain Director
Coca-Cola Europacific Partners
Orlando Rodriguez joined Coca-Cola Amatil (now Coca-Cola Europacific Partners (CCEP)) in May 2019 as Director, Distribution and Service, Australian Beverages, bringing with him 20 years of retail and FMCG experience from senior roles across both Woolworths and Coles. Orlando was appointed Supply Chain Director in September 2020.
Prior to joining CCEP, Orlando was a General Manager in numerous capacities, including ECommerce, NSW/ACT supermarkets, Store Development, Supply Chain, Merchandise, Business Transformation and Logistics with Coles and Woolworths Supermarkets across Australia and New Zealand.
Orlando has a Bachelor of Economics and an MBA from Monash University.
Outside of work Orlando enjoys spending time with his young family, travel and sport.
![Alex Heat](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/img-20180309-wa0003-1.jpg?itok=Q90bHWV3 1920w)
![](jpg/img-20180309-wa0003-1f519.jpg)
Alex Heat
Industry Manager
Google Australia
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/img-20180309-wa0003-1.jpg?itok=Q90bHWV3 1920w)
Industry Manager
Google Australia
Alex Heat is a Senior Industry Manager. She joined Google Australia in March 2006 as the company's 30th Aussie employee. She has fifteen years of digital experience with deep specialisation in Search, YouTube and Display spanning multiple industries. To ensure she’s not blinded by her ‘Google blinkers’ and remains focused on the bigger business picture, she’s been dedicating Fridays to completing her MBA at AGSM. Outside of work and study, Alex’s husband, three kids and a passion for trail running keep her busy. She runs largely so she can eat QSR guilt-free.
![Nicholas Sargent](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/nicholas-sargent_industry-manager_google-1.png?itok=HMOtfgDR 1920w)
![](png/nicholas-sargent_industry-manager_google-1b68d.png)
Nicholas Sargent
Industry Manager
Google Australia
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/nicholas-sargent_industry-manager_google-1.png?itok=HMOtfgDR 1920w)
Industry Manager
Google Australia
![Esha Saxena](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/image-2.png?itok=h2Hhbose 1920w)
![](png/image-20e28.png)
Esha Saxena
Strategy and Insights Manager
Google Australia
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/image-2.png?itok=h2Hhbose 1920w)
Strategy and Insights Manager
Google Australia
Esha is a Strategy and Insights Manager for QSR and consumer products. Her passion lies in connecting the dots and finding opportunities for brands through anticipating consumer insights and behaviours. Prior to joining Google, she has worked in a diverse career across finance, strategy, marketing and sales. Outside of work, she is busy with her 2 kids, husband and little dog, all of whom she's gotten to know extra well being in Victoria's lockdown for the last 10/12 months!
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EVENTS PROGRAMME
*Subject to change
08:30 AM - 09:00 AM Networking Registration
09:00 AM - 09:30 AM Collaboration: a key ingredient to business success in hard and good times
Get a global perspective from one of our Australian QSR leaders, sharing how their business is operating amidst COVID-19 and other key perspectives on the issues surrounding the industry today.
- Karen Bozic, Group CEO, Craveable Brands
09:30 AM - 10:00 AM Leaders Panel
Our annual panel discussion for the movers and shakers of the industry, get a fresh pulse of what's happening, the trends they are seeing, and valuable perspectives on timely issues.
Panelists:
- Richard Wallis, Managing Director, SOPAC, KFC
- Cameron Newlands, Senior Director, McDonald's Australia
- Amanda Banfield, Chief Executive Officer, Nando's Australia & New Zealand
- Jessica Saxby, CEO and Managing Director, Banjo's Bakery
- Dennis Koorey, Chief Operating Officer, Roll'd
10:00 AM - 10:30 AM Macroeconomic Overview
How is the Australian economy performing, and what are its implications for the QSR and fast casual restaurant industry? This session intends to provide an overview of the latest economic developments leaders need to know.
- Carlos Cacho, Chief Economist - Australia, Jarden
10:30 AM - 10:50 AM Morning Tea
10:50 AM - 11:00 AM State of the Market
- Paul Zahra, CEO, Australian Retailers Association
11:00 AM - 11:30 AM Supply Chain Panel
In this panel, restaurant leaders weigh in on the issues, challenges and recommendations to improve the supply chain of food and non-food items in the country.
Panelists:
- Kylie Freeland, Director of Supply Chain & Sustainability, McDonald's Australia
- Duane Barber, President & CEO, IPC Asia Pacific
- Mimmo Lubrano, CEO, Sandhurst Fine Foods
- Orlando Rodriguez, Supply Chain Director, Coca-Cola Europacific Partners
11:30 AM - 12:00 NN Trends Report
Find out the key trends that will provide your restaurant brands the most growth potential and assist you in crafting forward-thinking business strategies for 2021 and beyond.
- Sanjev Kangatharan, Director, Australia Foodservice, The NPD Group
12:00 NN - 12:30 NN Towards the Store of the Future
With the restaurant industry being permanently changed by COVID-19, operators face the challenge to find the balance offering a successful off-premise experience such as drive-thru, delivery and in-app ordering, whilst ensuring they provide unmatched in-store services.
This special panel features leading brands that will share insights on what they are doing to find and achieve such balance and get their perspectives on what stores will look like in a post-pandemic normal.
Panelists:
- Joshua Bannister, Senior Director, Growth Platforms, McDonald's Australia
- Matthew Kenny, CEO, Zambrero
- Andrew McGuigan, Chief Executive Officer, Krispy Kreme Australia & New Zealand
12:30 NN - 01:30 PM Lunch Break
01:30 PM - 02:30 PM Awards Programme
02:30 PM - 03:00 PM Connecting the online & offline worlds in QSR: a consumer insights presentation from Google
2020 was a year that broke habits and accelerated trends. In this presentation from Google, done in partnership with GfK, ensure you have a winning customer experience by discovering what the consumers of today are expecting and learning how to continuously connect the online and offline worlds.
- Alex Heat, Industry Manager, Google Australia
- Nicholas Sargent, Industry Manager, Google Australia
- Esha Saxena, Strategy and Insights Manager, Google Australia
03:00 PM - 03:30 PM Virtual Brands Panel
Delivery-only concepts sold exclusively online that are run on either existing restaurants or in standalone kitchens — have sprouted across markets as an opportunity for chains to maximise kitchen space, explore menu innovation, respond to growing food trends, and get a better bite of the off-premise space.
In this panel, find out from particular Aussie brands how they are thriving in this field and where it’s headed.
Panelists:
- Jarrod Appleby, Chief Growth Officer, Minor DKL Food Group
- Grant Lee, CEO, Concept Eight
- Charlie Hachem, Co-Founder, Piccolo Me
- Ankur Sehgal, Chief Executive Officer, P'Nut Street Noodles
03:30 PM - 04:00 PM Aligning digital transformation with your long-term vision
- Phil Reed, CEO, Pizza Hut Australia
04:00 PM End of Programme
Sponsor
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Be part of the action
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Get your brand seen
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Year-round promotion
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CONTACT US
For more details, contact:
Justine Charlton
+61 416 079 788
justine@qsrmedia.com.au
OUR SPEAKERS
![Richard Wallis](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/richard-wallis_kfc-copy.jpeg?itok=Y999Khkq 1920w)
![](jpg/richard-wallis_kfc-copye30e.jpg)
Richard Wallis
Managing Director, SOPAC
KFC
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/richard-wallis_kfc-copy.jpeg?itok=Y999Khkq 1920w)
Managing Director, SOPAC
KFC
Richard has been working within YUM! Brands for over 25 years, starting his career as a delivery driver in Pizza Hut way back in 1995. While this was initially a job to make ends meet while at university, he knew he was onto something special. Drawn to the fast pace and the culture, it wasn’t too long before his Area Manager encouraged him to train as a Restaurant Manager. He fell in love with the people and the business, and after a broad career across Australia, moved to Canada as the GM for Pizza Hut. With a talented team and the right strategy, the Canadian business returned to consecutive years of sales and unit growth. From here, Richard moved closer to home, where he assumed the role of Managing Director of KFC Greater Asia based in Singapore, working with our incredible franchise partners in countries across the region. Then in April 2020, Richard returned back down under and has been Managing Director of KFC South Pacific ever since. Since returning, Richard has partnered with our Leadership team and Franchisees to navigate the business through the pandemic and develop KFC’s future strategy to revolutionize our customer experience underpinned by our distinctive people-led culture.
![Cameron Newlands](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/anon_7.jpg?itok=AID5RJUR 1920w)
![](jpg/anon_78a06.jpg)
Cameron Newlands
Senior Director
McDonald's Australia
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/anon_7.jpg?itok=AID5RJUR 1920w)
Senior Director
McDonald's Australia
![Amanda Banfield](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/amanda-banfield-ceo_0.jpg?itok=LAhnpyaY 1920w)
![](jpg/amanda-banfield-ceo_0d033.jpg)
Amanda Banfield
Chief Executive Officer
Nando's Australia & New Zealand
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/amanda-banfield-ceo_0.jpg?itok=LAhnpyaY 1920w)
Chief Executive Officer
Nando's Australia & New Zealand
![Sanjev Kangatharan](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/sanjev-kangatharan_1.png?itok=ZLKyw7qr 1920w)
![](png/sanjev-kangatharan_193e8.png)
Sanjev Kangatharan
Chief Executive Officer
Nando's Australia & New Zealand
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/sanjev-kangatharan_1.png?itok=ZLKyw7qr 1920w)
Chief Executive Officer
Nando's Australia & New Zealand
![Joshua Bannister](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/joshua-bannister_0.jpg?itok=RPdpZQj3 1920w)
![](jpg/joshua-bannister_0c537.jpg)
Joshua Bannister
Senior Director, Growth Platforms
McDonald's Australia
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/joshua-bannister_0.jpg?itok=RPdpZQj3 1920w)
Senior Director, Growth Platforms
McDonald's Australia
![Matthew Kenny](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/matthew-kenny_zambrero_ceo-copy.jpeg?itok=eLBELMwu 1920w)
![](jpg/matthew-kenny_zambrero_ceo-copy5ba6.jpg)
Matthew Kenny
CEO
Zambrero
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/matthew-kenny_zambrero_ceo-copy.jpeg?itok=eLBELMwu 1920w)
CEO
Zambrero
![Jarrod Appleby](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/jarrod-appleby_0.jpg?itok=jZG3MpI3 1920w)
![](jpg/jarrod-appleby_05029.jpg)
Jarrod Appleby
Chief Growth Officer
Minor DKL Food Group
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/jarrod-appleby_0.jpg?itok=jZG3MpI3 1920w)
Chief Growth Officer
Minor DKL Food Group
![Phil Reed](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/phil-reed_pizza-hut.jpg?itok=9pLJZKo6 1920w)
![](jpg/phil-reed_pizza-hut730f.jpg)
Phil Reed
Chief Growth Officer
Minor DKL Food Group
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/phil-reed_pizza-hut.jpg?itok=9pLJZKo6 1920w)
Chief Growth Officer
Minor DKL Food Group
![Dennis Koorey](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/dennis.jpg?itok=CKyvV0oC 1920w)
![](jpg/dennis2f75.jpg)
Dennis Koorey
Chief Operating Officer
Roll'd
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/dennis.jpg?itok=CKyvV0oC 1920w)
Chief Operating Officer
Roll'd
Possessing profound expertise in developing teams, Dennis Koorey is a passionate leader that delivers sophisticated systems that empower retail and hospitality organisations to grow.
Bringing over 25 years of professional experience in retail and the hospitality management and brand development space, including a decade as a Country Manager for the world’s leading nutrition, health and wellness company, Nestle, Dennis’ understanding of navigating sustainable platforms for both nation and international expansion is unparalleled.
Since 2018 Dennis has been Chief Operating Office of leading QSR fast-casual dining franchise, Roll’d Vietnamese, assisting with internal growth and leading significant projects including new products and recently launched pantry items and condiments found nationwide in Roll’d Vietnamese stores and Coles Supermarkets.
![Kylie Freeland](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/kylie-freeland_0.jpg?itok=QHr0wtjw 1920w)
![](jpg/kylie-freeland_07b56.jpg)
Kylie Freeland
Director of Supply Chain & Sustainability
McDonald's Australia
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/kylie-freeland_0.jpg?itok=QHr0wtjw 1920w)
Director of Supply Chain & Sustainability
McDonald's Australia
![Grant Lee](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/grant-photo.jpeg?itok=3GNh57xD 1920w)
![](jpg/grant-photo3b96.jpg)
Grant Lee
CEO
Concept Eight
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/grant-photo.jpeg?itok=3GNh57xD 1920w)
CEO
Concept Eight
Grant is the CEO of Concept Eight, a national QSR franchisor established in 1996 with 150 franchisees. Concept Eight brands include; Noodle Box, Wok in a Box, Pattysmiths Burgers, Supreme Leader Chicken, Alabama Chicken & Wings as well as Double Dragon Dumplings.
Prior to joining Concept Eight, Grant held GM positions in several ASX Listed Companies. He also understands the challenges of owing a small business having owned an advertising agency and online shopping site for 14 years.
He has extensive franchising experience having worked with; Bob Jane T-Marts, Hungry Jacks, Amcal and Guardian Chemists, Commander Dealers, Holden Dealers, Hocking Stuart real estate and Tabcorp (Tabaret and TAB).
![Charlie Hachem](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/charlie-hachem_piccolo-me.jpg?itok=q_3ShUZu 1920w)
![](jpg/charlie-hachem_piccolo-me5b6c.jpg)
Charlie Hachem
Group CEO
Craveable Brands
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/charlie-hachem_piccolo-me.jpg?itok=q_3ShUZu 1920w)
Group CEO
Craveable Brands
![Karen Bozic](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/karen-1.jpg?itok=DW-n9ULe 1920w)
![](jpg/karen-1b23e.jpg)
Karen Bozic
Group CEO
Craveable Brands
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/karen-1.jpg?itok=DW-n9ULe 1920w)
Group CEO
Craveable Brands
![Ankur Sehgal](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/ankur-sehgal-1.jpg?itok=R2ajHvvJ 1920w)
![](jpg/ankur-sehgal-1baa0.jpg)
Ankur Sehgal
CEO and Co-Founder
P'Nut Street Noodles
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/ankur-sehgal-1.jpg?itok=R2ajHvvJ 1920w)
CEO and Co-Founder
P'Nut Street Noodles
Bringing over 20 years of professional experience as a leader and founder within the hospitality space Ankur is successfully continuing to innovate to ensure an agile business that stands financially strong despite market change and unforeseen challenges.
A key challenge is to set up a system to ensure consistency across all current 11 and future PNut outlets, with everything from sauces made from scratch by our recipes in collaboration with a Michelin star chef and produced in Thailand, to processes and kitchen set up to ensure that every Pad Thai served from P’Nut funky street venues is not just Tasty, Fast, Fresh but also taste and look the same whatever PNut venue you order from.
Ankur is initiating and leading new future projects within P’Nut such as introducing new cloud brands, optimization and effectiveness of operational set up within our kitchens to overcome industry staff shortage and finding ways to digitise as many aspects of the business as possible.
Ankur has a diverse multicultural background, growing up in India by parents running a popular Inn Hotel, studied at University at America Cornell University School of Hotel administration had a successful career in private equity and investment banking in the US before moving to Australia becoming a multi-unit franchise with Subway before buying WOI and creating P’Nut with its 11 corporate-owned stores.
In the next few years, P’Nut aims to expand to 20 stores, launch a third cloud kitchen concept across two states, and accelerate revenue growth across the whole operation.
When Ankur is not working with P’Nut you can find him teaching ethics at his daughter's school or biking around Thailand to raise money for charity since giving back has always been a big ethos.
![Carlos Cacho](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/carlos-nnnnnn.jpg?itok=ZO19q6zp 1920w)
![](jpg/carlos-nnnnnn4f3a.jpg)
Carlos Cacho
Chief Economist - Australia
Jarden
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/carlos-nnnnnn.jpg?itok=ZO19q6zp 1920w)
Chief Economist - Australia
Jarden
Carlos Cacho is Chief Economist for Jarden in Australia. Prior to joining Jarden, Carlos spent three years as Australian Economist at UBS Australia, and previously five years at Colonial First State Global Asset Management.
Carlos holds a Bachelor of Economics, as well as a First Class Honours in Economics from the University of New South Wales.
![Duane Barber](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/20210322_ipca_lt_duanebarber_4.jpg?itok=POmYVfaN 1920w)
![](jpg/20210322_ipca_lt_duanebarber_43430.jpg)
Duane Barber
President & CEO
IPC Asia Pacific
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/20210322_ipca_lt_duanebarber_4.jpg?itok=POmYVfaN 1920w)
President & CEO
IPC Asia Pacific
Duane Barber is President and Chief Executive Officer at IPC Asia Pacific and a member of the board of directors. He joined the business in October 2000, bringing more than 20 years of food industry leadership, marketing expertise, and retail management experience with him. His vision and capacity to lead transformational change, has helped the business extract value and maximise its potential through sharp strategic vision, a focus on market opportunity, and building a high-performance culture.
Duane is a motivational leader with a clear vision. Together with the board of directors and leadership team, Duane has shaped the strategic direction of IPC Asia Pacific, finding increasingly innovative ways to reduce costs and drive revenue for Subway® franchisees.
Duane has taken IPC Asia Pacific on a journey of exciting growth, building a profitable, fully diversified centralised service offering spanning procurement, distribution, finance, HR, and technology. IPC Asia Pacific today supports over 3,000 restaurants across APAC.
![Paul Zahra](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/paul-zahra.jpg?itok=sesJ2T7a 1920w)
![](jpg/paul-zahrab69b.jpg)
Paul Zahra
Chief Executive Officer
Australian Retailers Association
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/paul-zahra.jpg?itok=sesJ2T7a 1920w)
Chief Executive Officer
Australian Retailers Association
Paul Zahra is a leading figure of Australian retail having worked in the industry for more than 35 years in senior executive and non-executive roles, including as former CEO and Managing Director of David Jones. Paul has also advised companies and boards on a range of areas including leadership, disruptive change, digital transformation, and diversity and inclusion.
![Jessica Saxby](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/hero_businessfranchisemagazine-1_0.jpg?itok=Fi5grZkW 1920w)
![](jpg/hero_businessfranchisemagazine-1_00275.jpg)
Jessica Saxby
CEO and Managing Director
Banjo's Bakery
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/hero_businessfranchisemagazine-1_0.jpg?itok=Fi5grZkW 1920w)
CEO and Managing Director
Banjo's Bakery
Jessica Saxby is a young business professional with a proven track record in startups, business strategy and guiding people to be their best. Majoring in International Business, Marketing and HR, Jess was co-creator of the successful Liveat Franchise whilst still at university. CEO and Managing Director of Banjo’s Bakery Café’s for the past 10 years, Jess has consolidated the business and prepared it for substantial growth with plans for the Franchise to expand to 80 stores. Jess brings energy, vision and inspiration to Banjo’s and has created a strong team who are definitely on the rise!
![Andrew McGuigan](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/image-1.png?itok=5MLXCKDy 1920w)
![](png/image-16afd.png)
Andrew McGuigan
CEO
Krispy Kreme Australia & New Zealand
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/image-1.png?itok=5MLXCKDy 1920w)
CEO
Krispy Kreme Australia & New Zealand
Andrew’s career commenced in professional services working in a variety of corporate roles as a commercial lawyer, strategy consultant and a business advisor across a broad spectrum of industries including retail, media, logistics and mining and energy.
In 2012 Andrew was engaged as a consultant at Krispy Kreme to reset their omni-channel strategy in lieu of the partnership with 7-Eleven and work with the Board to reset the trajectory of the business. In 2013 he was subsequently appointed CEO whereby he set about re-energizing the brand and culture and implementing a highly successful growth strategy which has seen the Company grow in size, scale and performance.
In 2018 Andrew worked with the founding shareholders to achieve a successful exit via the sale of the Australia and New Zealand market back to the US parent company, Krispy Kreme Doughnut Corporation. Post 2018, Andrew has continued in his role as CEO for the ANZ business building out the omni-channel strategy well as assuming broader leadership responsibility within the global Krispy Kreme organization.
![Mimmo Lubrano](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/mimmo-lubrano.jpg?itok=oMkTP20D 1920w)
![](jpg/mimmo-lubranoa672.jpg)
Mimmo Lubrano
CEO
Sandhurst Fine Foods
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/mimmo-lubrano.jpg?itok=oMkTP20D 1920w)
CEO
Sandhurst Fine Foods
![Orlando Rodriguez](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/orlando-rodriguez_headshot-1.jpg?itok=AX4ppLBp 1920w)
![](jpg/orlando-rodriguez_headshot-1361d.jpg)
Orlando Rodriguez
Supply Chain Director
Coca-Cola Europacific Partners
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/orlando-rodriguez_headshot-1.jpg?itok=AX4ppLBp 1920w)
Supply Chain Director
Coca-Cola Europacific Partners
Orlando Rodriguez joined Coca-Cola Amatil (now Coca-Cola Europacific Partners (CCEP)) in May 2019 as Director, Distribution and Service, Australian Beverages, bringing with him 20 years of retail and FMCG experience from senior roles across both Woolworths and Coles. Orlando was appointed Supply Chain Director in September 2020.
Prior to joining CCEP, Orlando was a General Manager in numerous capacities, including ECommerce, NSW/ACT supermarkets, Store Development, Supply Chain, Merchandise, Business Transformation and Logistics with Coles and Woolworths Supermarkets across Australia and New Zealand.
Orlando has a Bachelor of Economics and an MBA from Monash University.
Outside of work Orlando enjoys spending time with his young family, travel and sport.
![Alex Heat](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/img-20180309-wa0003-1.jpg?itok=Q90bHWV3 1920w)
![](jpg/img-20180309-wa0003-1f519.jpg)
Alex Heat
Industry Manager
Google Australia
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/img-20180309-wa0003-1.jpg?itok=Q90bHWV3 1920w)
Industry Manager
Google Australia
Alex Heat is a Senior Industry Manager. She joined Google Australia in March 2006 as the company's 30th Aussie employee. She has fifteen years of digital experience with deep specialisation in Search, YouTube and Display spanning multiple industries. To ensure she’s not blinded by her ‘Google blinkers’ and remains focused on the bigger business picture, she’s been dedicating Fridays to completing her MBA at AGSM. Outside of work and study, Alex’s husband, three kids and a passion for trail running keep her busy. She runs largely so she can eat QSR guilt-free.
![Nicholas Sargent](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/nicholas-sargent_industry-manager_google-1.png?itok=HMOtfgDR 1920w)
![](png/nicholas-sargent_industry-manager_google-1b68d.png)
Nicholas Sargent
Industry Manager
Google Australia
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/nicholas-sargent_industry-manager_google-1.png?itok=HMOtfgDR 1920w)
Industry Manager
Google Australia
![Esha Saxena](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/image-2.png?itok=h2Hhbose 1920w)
![](png/image-20e28.png)
Esha Saxena
Strategy and Insights Manager
Google Australia
![](https://qsrmedia.com.au/sites/default/files/styles/judges/public/2022-09/image-2.png?itok=h2Hhbose 1920w)
Strategy and Insights Manager
Google Australia
Esha is a Strategy and Insights Manager for QSR and consumer products. Her passion lies in connecting the dots and finding opportunities for brands through anticipating consumer insights and behaviours. Prior to joining Google, she has worked in a diverse career across finance, strategy, marketing and sales. Outside of work, she is busy with her 2 kids, husband and little dog, all of whom she's gotten to know extra well being in Victoria's lockdown for the last 10/12 months!